Marketing, CRM & support

Help Scout for Startups: 6 months of Help Scout Plus free

Open applicationLast verified 15 October 2026

Credit amount (provider's words)

6 months free

As stated by Help Scout; not a guarantee. Help Scout decides who is approved.

Apply on Help Scout →Opens the official Help Scout page. SuperLaunch earns nothing from this link.

If you want Help Scout free, the startup program is the route: it gives very young tech startups 6 months of Help Scout Plus, its top plan, with shared inboxes, live chat, a knowledge base and AI Answers. It's narrow by design: you must be a new customer, incorporated, less than two years old and under $1 million in annual recurring revenue.

Help Scout gives very young tech startups 6 months of its top plan, Help Scout Plus, free. It covers shared inboxes, live chat, a knowledge base and AI Answers. It's a narrow programme: the company must be incorporated, less than two years old and under $1M ARR.

What you get

6 months free
Help Scout Plus plan (shared inboxes, all channels, advanced automation)
AI Answers (Help Scout says it resolves up to 70% of routine requests automatically)
Onboarding and ongoing support from Help Scout's team

Eligibility

New Help Scout customer
Incorporated tech startup less than two years old
Generating under $1 million in annual recurring revenue (ARR)

How to get Help Scout free as a startup

Credit types and validity

Help Scout Plus plan free for 6 months
AI Answers (Help Scout says it resolves up to 70% of routine requests)
Onboarding and ongoing support

How the credits are applied and when they expire

Apply on helpscout.com/startups with your revenue band and business structure, then click 'Send Application'. If approved, your account gets Help Scout Plus free for 6 months.

For founders in India

No India-specific terms published. The business-structure field lists US-style options (LLC, C Corp, S Corp, etc.); Indian private limited companies aren't named, so choose the closest option. The company must be incorporated.

How to apply, step by step

Go to helpscout.com/startups and click 'Apply now'
Fill in the application form, including annual revenue (less or more than one million) and business structure (sole proprietorship, partnership, LLC, C Corp, S Corp, B Corp or nonprofit)
Click 'Send Application'. Help Scout does not publish a review time

Documents and details to keep ready

Form asks for: annual revenue band
Form asks for: business structure / incorporation type
Proof of incorporation date may be needed to show you're under 2 years old. This is not stated as a required upload

Common reasons applications are declined

Existing Help Scout customer
Not incorporated, or incorporated two or more years ago
$1 million or more in ARR

Tips before you apply

Apply within your first two years of incorporation; older companies don't qualify
Keep incorporation documents handy to show your company's age if asked
Don't start a paid Help Scout account first: the offer is for new customers

Terms to know

The free period is 6 months. No programme end date is published

Frequently asked questions

Is Help Scout free for startups?

Eligible startups get 6 months of Help Scout Plus free through the Help Scout for Startups program.

Who is eligible?

New Help Scout customers that are incorporated tech startups less than two years old with under $1 million in ARR.

Which plan do startups get?

Help Scout Plus, which includes shared inboxes, all channels, advanced automation and AI Answers.

How do I apply?

Go to helpscout.com/startups, click 'Apply now', fill in the form including annual revenue and business structure, and click 'Send Application'.

How long does approval take?

Help Scout does not publish a review time.

Checked against Help Scout's own pages on 15 October 2026. Official sources:

www.helpscout.com/startups/

Spotted an outdated detail? Tell us through the contact page.

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